Shipping policy
What are your couriers?
We offer delivery via Transportify or Lalamove. You also have the option to pick-up the order from our HQ. Feel free to pick it up yourself or book your own courier service of choice.
For provincial areas, we normally use Entrego or J&T Express.
What are your shipping rates?
- Applicable rates will be provided to you upon order confirmation.
What’s your standard delivery time?
- 5 to 7 working days within Metro Manila
- 5 to 14 working days for provincial areas
Kindly take note that delivery time indicated begins upon preparation of orders.
How can I track my order?
Tracking numbers will be provided to you once we’ve dispatched your order for delivery.
We will send you a tracking number as soon as it’s available. You may check in on your account or email once in a while to view your order details.
What if I don't receive my order?
Kindly send us an email at hellowellnestedph@gmail.com in regard to your concern, so we can help you out, and fix any issues that arise.
Our delivery services are carried out by a third party service, and the shipment is within their hands once your order leaves our warehouse.
But don’t worry, we’re going through this with you, and will be assisting in logistical coordination to make sure your order gets to you on time, no problem.
Are there special delivery arrangement for nursery furniture?
Majority of what we carry are bigger-than-usual baby and home items that would need special shipping. For items tagged under furniture, special delivery rates will apply due to the size and volume of the item.
Applicable rates will be provided to you upon order confirmation.